This is hands-down the best car shop in Dallas. Fair, honest, and run by wholeheartedly kind individuals who work hard, serve well, and even make you laugh along the way. Robert is as real as it getsno BS, just genuine care and transparency. As a female college student from out of state who knows next to nothing about cars, I know I could easily be taken advantage of by other mechanicsbut not at Knapp. I felt respected, informed, and truly cared for. Im incredibly grateful for Robert and the entire team. Thank you for doing things the right way. I appreciate you more than you know.